Terms & Conditions

Welcome to prgjewels.com. These terms & conditions apply to prgjewels.com website and the products & services offered therein. Please read the terms & conditions carefully. You have to abide by the terms and conditions of prgjewels.com. Your usage of the prgjewels.com website indicates you are agreed & has consent to be bound by the terms & conditions. Your co-operation & acceptance of terms & conditions of prgjewels.com gives us an option to serve you better. 


PRODUCT INFORMATION

We make every attempt & best to our effort to ensure that our online catalogue is as accurate as possible. Some products may appear larger or smaller than their actual size in our photographs and also computer monitors is set differently, the image of the products may vary slightly in size and colour. Our aim is to provide you the detail information about the product as much as possible.

For Diamond Jewellery with various shape and size, we provide the total carat weight of the diamond & coloured stones. Colour and clarity grades are expressed as average depending upon the number of diamonds.


PRODUCT AVAILABILITY & PRICING

If you are interested in a piece of jewellery that is currently on back order, we will call you and update you when the item will be back in stock. Sometimes with the volume of orders we receive, an item may go out of stock before we are able to post a notification on the site. If this happens, we will contact you directly to discuss possible options. 

In the event of listing incorrect pricing of the products due to system error or typographical error, prgjewels.com reserves the right to correct any and all errors when they do occur, and we do not honour inaccurate or erroneous prices. If a products listed price is lower than its actual price, we will, at our discretion either notify you of cancellation of the order or contact you for difference price to be paid. Our prices are also subject to change without prior notice.


QUANTITY FOR WHOLESALE RATE

Minimum order quantity for wholesale of Diamond Jewellery & Kundan Meena Jewellery – INR 5,00,000/- & above.

Minimum order quantity for wholesale of Sterling Silver Jewellery & Stone Jewellery – INR 2,00,000/- & above

Minimum order quantity for wholesale of Precious Stones – INR 2,00,000/- & above

For wholesale rates and other terms & conditions write us at info@prgjewels.com

 

PAYMENT

For retail buyers through prgjewels.com, the payments have to be made 100% advance through - Paypal, Credit Card, Debit Card or Netbanking.

For wholesale buyers the payment has to be made 100% advance through Netbanking or Demand Draft. However in case of repeated buyers, payment terms can be considered as per mutual agreement.

  

DELIVERY TIME

5-10 days for products purchased from prgjewels.com and 15-20 days for wholesale purchases after receipt of confirm order and payments. We make our best efforts to deliver the products in the least possible time.

 

SHIPPING TERMS

All product prices mentioned on prgjewels.com are Ex-Jaipur, Rajasthan, India. The shipping charges & insurance charges are to be paid by the buyer.

We are also open for shipment to all over world. Buyers outside India, for shipping charges, insurance charges and custom duty & clearance charges, please enquire at info@prgjewels.com

Or feel free to call our office at Landline: 91-141-6068181

 

RETURN SHIPPING / REFUND 

We will accept the product within 15 days only in case of manufacturing defect. If within 15 days after product is delivered, you are not satisfied with the product & has manufacturing defect, we shall accept the product without any hesitation and you will receive the full refund (after deducting processing fees of 5% on billed amount) against the item. The product must be returned as in the original condition. If the item returned is tampered or altered / modified by third jeweller, will result in non-refund of the payment.

In case of return, the shipping charges, custom duty, custom clearance charges are to be borne by the buyer.

In case of product is returned after 15 days of delivering date, the product will not be accepted.

 

ORDER ACCEPTANCE / CANCELLATION POLICY 

Prgjewels.com reserves the right at any time after receipt of your order to accept or deny, or any portion thereof. Prgjewels.com reserves the right to limit the order quantity on any item.

Prgjewels.com reserves the right to change the specification and the prices of the product and services offered on the website without any prior notice and obligation to you. In some sections products are displayed on the site are offered until the stock lasts.

 

PRIVACY POLICY

Please refer to our Privacy Policy for further information.

 

PASSWORD

The person logging in shall be wholly and solely responsible for any and all actions taken under your password on this website and thus it is your responsibility to secure your password.

 

HINDRANCE, HACKING AND OTHER MALFEASANCE

You agree that you will take no action of any kind to hinder or “hack” the website, introducing viruses onto the system and running software routine to impose large loads on our servers and other infrastructure.

The text, images, logos, photographs, descriptions, data and other material on the prgjewels.com website are herein collectively referred to as the “content”. Unless otherwise noted, the content is the exclusive property of PRG Jewels Ltd. and is protected under the copyright and trademark laws of India and various other countries. This site and all its content are intended solely for non-commercial use. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the contents, the site or any related software. Doing so may lead to severe penalty as according to Indian Laws. You acknowledge that PRG Jewels Ltd. provides the content for informational purpose only and is not binding on PRG Jewels Ltd. unless specifically indicated to be so.

 

USER SUBMISSIONS

Any information you transmit to the website will be treated as non- confidential and non- proprietary in nature. As such, PRG Jewels Ltd. may use submissions for advertising, promotions, broadcasting, posting or other transmissions.

 

BREACH OF TERMS AND CONDITIONS

In case that you breach or disobey any part of the terms & conditions, we may immediately issue a warning to you, temporarily suspend or terminate your membership and refuse to provide our services to you.

 

DISCLAIMER AND LIMITATION OF LIABILITY

The prgjewels.com website and the products and services offered therein are provided “as is” and without warranty of any kind, either express or implied, including, without limitation, any warranties of title, merchantability or fitness for a particular purpose. PRG Jewels Ltd makes no warranties or representations whatsoever with respect to the ;’website and the products and services offered therein or any linked site or its content, including the availability of any site or the content, information and materials on it or the accuracy, completeness, or timeliness of that content, information and materials. PRG Jewels Ltd also does not warrant or represent that your access to or use of the website or any linked site will be uninterrupted or free of errors or omissions, that defects will be corrected, or that the prgjewels.com site or any linked site is free of computer viruses or other harmful components. Some states may not allow the exclusion of implied warranties, so some of the above exclusion may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. Under  no circumstances shall prgjewels.com, its suppliers or their respective  directors, officers, employees or agents be liable to you or to any third party for any direct, indirect, consequential, incidental, special, or punitive damages, whether in contract or in tort, including negligence, arising in any way out of access to or use of or inability to access or use the prgjewels.com site or any linked site or its contents, including but not limited to lost profits, business interruption, or loss of programs or other data on computer site or its contents, including but not limited to lost profits, business interruption, or loss of programs or other data on computer systems or otherwise, even if PRG jewels ltd. Expressly advised of the possibility of such damages.

We as a merchant shall be under  no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the present limit mutually agreed by us with our acquiring bank from time to time.

 

APPLICABLE LAW

This agreement shall be governed and construed according to the laws of Indian government, without regard to its conflicts or choice of law provisions. Any and all controversies arising out of these terms and conditions shall be tried in the Indian court, at high court of Rajasthan at Jaipur.

By using the website, you represent to PRG Jewels Ltd that you are at least 18 years of age and that you are under no legal infirmary which would stop you from forming a legal and binding contract. PRG Jewels reserves the right to deny usage of the website to any individual in its sole discretion. In addition to agreeing to the terms and conditions contained herein, you agree to abide by any and all laws, statutes, rules and regulations in your usage of the website.

 

CHANGES AND AMENDMENTS / MODIFICATIONS

PRG Jewels Ltd reserves the right to change and amend or modify this terms & conditions \ content from time to time without notice to you. Such changes and amendments shall become effective immediately upon the posting of same to the prgjewels.com website.

PRG Jewels Ltd strongly recommends and encourages you to review this user agreement regularly on our website so as to be acquainted of changes and amendments. Your continued use of the prgjewels.com website after the posting of changes and amendments shall be deemed to constitute your acceptance of any revisions or additions.


TERMINATION

 Notwithstanding any of these Terms and conditions, PRG Jewels Ltd reserves the right, without notice and in its sole discretion, to terminate your license to use this site, and to block or prevent future your access to and use of the site.

 

SEVERABILITY

If any provision of these terms and conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions.

 

QUESTIONS / INQUIRY

If you have any questions, please do not hesitate to contact to our one of experts at info@prgjewels.com or +91-141-6068181